Airline Overbooking: Why It Happens (Explained by a Flight Dispatcher)
By Aeruxo — Licensed Flight Dispatcher | 15+ Years in Airline Operations The call came from the gate agent at 0645: “We have 168 confirmed passengers for a 154-seat aircraft. Revenue management released 14 oversales. We need volunteers by 0710 or we go to involuntary.” I had already pulled the passenger list—four passengers were traveling … Read more